6Rank 06 of 10 · VPN Services

NordVPN Basic

The VPN that pioneered no-logs audits, now on its fifth Deloitte engagement, but the report sits behind an account login and the renewal price rises to about EUR 124 a year.

NordVPN Basic — product photo 7.5BPR score
fair
  1. €3Price
  2. Deloitte Audit Lithuania, ISAE 3000, fieldwork 18 Nov–20 Dec 2024 (report behind Nord Account login) — published by NordVPNMost recent independent no-logs or infrastructure audit
  3. 6 of 10in VPN Services
  4. 7.5BPR score 0–10

Review

What this product is

Written after the analysis, from the same sources the score is built on: the manufacturer's documentation, available studies and verified owner feedback.

NordVPN suits buyers who want a large mainstream service with a long audit history and accept higher renewal costs. The two-year Basic plan was USD 3.49 a month, USD 94.23 for the first 27 months, then USD 139.08 a year, with VAT possibly added — about EUR 3.11, EUR 83.95 and EUR 123.90 at the ECB rate of 2 October 2026. The 1-year plan was USD 65.88 and the monthly plan USD 14.99. Ten devices are allowed and refunds run for 30 days.

The audit chain is long: PwC in 2018 and 2020, and Deloitte Audit Lithuania under ISAE 3000, with the fifth Deloitte engagement covering 18 November to 20 December 2024; NordVPN counts six no-logs audits in all. However, that report is available only after logging into a Nord Account, so it is not publicly verifiable in the way Mullvad's, PIA's or ExpressVPN's are, and there is no newer no-logs report on the pages we opened.

NordVPN is owned by Nord Security, headquartered in Lithuania, while the service itself operates under Panama jurisdiction. Trustpilot shows 4.2 from 50,628 reviews; the recurring complaint is billing, including renewals charged earlier than expected.

Technical data

Specification

Figures from the manufacturer's documentation, verified against available outside sources. Values we could not confirm are marked as declared.

Effective monthly price
EUR 3.11 (USD 3.49)
Longest term
2-year plan (27 months first term)
Total billed
EUR 83.95 (USD 94.23)
Renewal price
USD 139.08 per year (about EUR 123.90)
1-year / monthly
USD 65.88 / USD 14.99
Currency note
USD list price converted at ECB rate of 2 Oct 2026 (1 EUR = 1.1225 USD); local EUR price may differ; VAT may apply
Devices
10
Refund
30 days
Owner
Nord Security (HQ Lithuania)
Jurisdiction
Panama
Latest no-logs audit
Deloitte Audit Lithuania, ISAE 3000, 18 Nov–20 Dec 2024
Report access
Nord Account login required

Component scores

Where the score
comes from.

Four components, equal weight, each on a 0–10 scale and each resting on a named source. The overall score is their mean — the full procedure is in the methodology.

  1. Composition and specification7.6

    Declared composition and specification: active ingredients and their concentrations, energy classes, standards, technical parameters — and what the manufacturer leaves unsaid.

  2. Evidence and studies7.4

    Verification of the manufacturer's claims against outside sources: laboratory reports, industry testing, safety data sheets, certificates and regulatory decisions.

  3. Owner feedback7.8

    Analysis of verified reviews written after extended use, together with recurring fault reports for the model or series.

  4. Cost and value7.0

    Price set against what the product actually delivers, plus costs incurred later — consumables, energy, servicing, subscriptions — over the lifespan typical for the category.

Overall score = mean of four component scoresSignificance threshold: ±0.15 pt

What we liked

  • Six no-logs audits (PwC 2018, 2020; Deloitte)
  • ISAE 3000 assurance, Nov–Dec 2024
  • 10 devices, 30-day refund
  • Trustpilot 4.2 from 50,628 reviews

Worth knowing

  • Audit report behind Nord Account login
  • Renews at USD 139.08/year (about EUR 123.90)
  • Latest no-logs fieldwork is from late 2024
  • Billing complaints on Trustpilot
  • VAT may be added on top
7.5 Fair Rank 06 of 10 · VPN Services

Comparison

How it compares
within the category

All values come from the same analysis and are comparable only within the category VPN Services.

Comparison with the category leaders
ProductScoreMost recent independent no-logs or infrastructure auditPrice
VPNTop score 8.1Cure53 infrastructure audit, published 27 Jun 2024 (public); latest app audit Leviathan (Android), 1 Jun 2026 — published by Mullvad €5
BasicThis product 7.5Deloitte Audit Lithuania, ISAE 3000, fieldwork 18 Nov–20 Dec 2024 (report behind Nord Account login) — published by NordVPN €3
Category average10 products analysed 7.5——

FAQ

Frequently asked questions

Can I read NordVPN's audit report?

NordVPN says the Deloitte report is available to users who log in to a Nord Account; it is not posted openly on the blog page we opened.

Why does NordVPN cost more after two years?

The introductory 27-month price of USD 94.23 is followed by USD 139.08 a year, which is about EUR 123.90 at the ECB rate of 2 October 2026.

Principles

The manufacturer makes claims.
We check what the evidence says.

Every ranking follows the same protocol: an analysis of composition and specification, verification of claims against available studies, a review of verified owner feedback, and an assessment of price against what the product delivers.

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